Frequently Asked Questions

  1. How do I install the plugin?

    We have comprehensive installation instructions on the Installation page.

  2. Why isn't the plugin showing me any photos in the search results?

    Ensure you've entered your iStockphoto and/or Fotolia account credentials in the settings page. The plugin will confirm your login details by showing your credit balance.

  3. How do I search for photos with the plugin?

    See the detailed instructions on the How it Works page.

  4. The search results aren't photos I want to use. How do I find other photos?

    If the search results aren't what you're after in a photo, try removing the tags and adding new tags that describe the photo you're seeking. You can always restore the tags you want to use after you've inserted the photo.

  5. An error came up after i tried to download and buy a photo within the plugin, what now?

    Troubleshooting:

    1. Configure php.ini to enable 'allow_url_fopen = On' (Please ask your Webhoster how to do this)
    2. Set '/wp-content/' directory permissions with write access
    3. Check if '/wp-content/uploads/fotolia/' is created after you have downloaded your first image
    4. Check if the bought and downloaded photo is stored in the subdirectories of '/wp-content/uploads/fotolia/'

  6. How much can I earn with the affiliate links?

    That depends on the size of your blog's readership, the nature of the audience and how well you choose the photos. Try experimenting with different styles of photos and different captions to see which works best for you. And keep creating quality content to attract as many readers to your blog as you can.

  7. Do I have to buy the photos?

    Yes, until your affiliate revenue covers the cost of the photos you use, you'll need to buy them. Prices for web-sized photos start at just $1 each.

  8. How do I get my affiliate earnings?

    iStockphoto or Fotolia will pay you directly. They can pay by PayPal and MoneyBookers. For more details, see the Referral program page at iStockphoto or the FAQ page at Fotolia.

  9. Can I use the photos for other things or just on my blog?

    When you download a photo through the Microstock Photo Plugin for WordPress you get a license to use the photo in many ways. However, there are some restrictions which apply and you need to check with the license conditions of the microstock agency to ensure your usage is compliant.

  10. Do you have a Tutorial Video for your Plugin?

    Yes we do!

    Watch our Microstock Photo Plugin Video Tutorial (Video in HD)to get more detailed informations!

  11. Is the Microstock Photo plugin compatible with WordPress 3.0?

    Yes the Plugin is fully compatible with all WordPress versions up to 3.0.1

  12. The configuration menu is not showing up after the "Microstock Photo" button is clicked in the admin section.

    Please uninstall and re-install the plugin and check again. It may be a permission issue with your host account or WordPress user account.

  13. Will you be adding support for other agencies, or is this Fotolia only?

    We've just added iStockphoto and are open to including other agencies in the future.

  14. How can I access the features on a page? (It only shows up on posts...)

    It's not implemented yet, sorry! Please go to a post and buy a photo there without adding it into the particular post. The image get stored at your media library and you can add it to the page you want.

    Would you like to have the Plugin also available at the pages area?

  15. Why is this plugin auto-scrolling each time I go to edit posts?

    The plugin is designed to automatically scroll down to the search results when you're adding tags so that you can see the updated search results. If you don't want it to do this, just deactivate the automatic searching in the options.

  16. How to allow access to plugin functions to admins only? I have 2 admins/editors of the site and a couple of authors/contributors. I need to grant the priviliege to add photos from our company stock account to admins only not the normal authors. Is it possible?

    At the moment there is no such feature available. We recommend to "log out" at the settings page as admins, this let the editor use the search but not the buy feature. You can back log in at the settings if you want to buy a photo then as admin.

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